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At Ape Zero, you have access to secure and straightforward payment options – both online and directly in our Vienna store. All online payments are processed easily and offer you maximum security and flexibility. In-store, we accept all major credit cards and cash. This allows you to choose the payment method that best suits your purchase.

FAQs

What payment options does Ape Zero offer on site?
  • EC card / ATM card
  • Credit cards (Visa & Mastercard)
  • American Express
  • Cash payment
  • Bank transfer (e.g. for bike reservations or service work)

In addition, we offer bike leasing: e.g. JobRad, LeaseMyBike, bikeleasing.at Firmenradl and many more.

What payment options does Ape Zero offer online?
  • Credit card (Visa & Mastercard)
  • American Express
  • Shop Pay
  • PayPal
  • Apple Pay
  • Google Pay
  • Instant bank transfer / Klarna Instant
  • SEPA transfer (prepayment)
  • Bank transfer
Can I use coupons or discount codes?

Yes, of course, simply enter your code in the "Discount Code" field at checkout. Only one discount code can be redeemed per order.

My payment failed – what can I do?

This can happen! Please first check your card details, limit, or 3D Secure authorization. If it still doesn't work, simply try a different payment method or contact us directly at office@ape-zero.com . We're happy to help.

Will I receive an invoice with VAT shown separately?

Yes, of course. After shipment, you will automatically receive your invoice by email – including VAT.

When will my payment be debited?

Don't worry, your payment will only be processed after you complete your order. Depending on the payment method, this will happen immediately (e.g., credit card, PayPal) or a little later if you choose Klarna invoice or installment payment.